We highly recommend enabling it on your account.I have a problem which has annoyed me enormously for the last month, and now I can't have it anymore, it has to be solved. Two-factor authentication (2FA) is an important security measure that adds a second layer of protection in addition to your password.We reserve our right to limit interactions with purchased/sold accounts, or reject the restore request for the accounts obtained through third party services. Buying, selling, or trading accounts is against our rules.Google Play (Android): Review your order historyĪpp Store (IOS): See your purchase history for the App Store or iTunes Store It should be a purchase made on the lost account before contacting us.įor information on how to access your purchase history, check the articles below: The screenshot of your last purchase confirmation emailed to you by the App Store or Google Play. Any additional information about your account: the name of your Clan, Arena Champions, etc. The approximate date and time of your last login The model of the device you used to play the game
Nickname or numeric ID of the lost account Please, provide the following information so that we can find your account: Settings > Info tab > Support button > Problem Accessing Game Account > Describe your issue > Tap " Send" Filing in this form (Game account access) You will not be able to restore your game progress on your own. If your account was not connected to Plarium ID, Facebook, or Apple ID If you find yourself in the new account, go to the Profile tab and tap on the Facebook or Apple ID icon Make sure your login credentials are correctĢ. If your account was connected to Facebook or Apple IDġ. If you created a new account by accident, tap Log in in the Profile tab and fill in your Plarium ID credentials If your account was connected to Plarium IDĢ. No connection to Plarium ID, Facebook or Apple ID
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